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Acceptance Mark

VT Postal Customer Council
8 New England Drive
Essex Junction, VT 05452-9996


Centralized Account Processing System (CAPS) will retire October 2021.  All customers with CAPS accounts need to migrate to Enterprise Payment System (EPS) as soon as possible to prevent losing the ability to mail within the Postal Service. 

If you have Parcel Return Service (PRS) or are waiting for EPS enhancements to be implemented on August 15th, you can still create an EPS in 6 easy steps. 

  1. Sign up for a Business Customer Gateway account at:
  2. Request to participate in EPS
  3. Create an Enterprise Payment account 
  4. Manage user roles
  5. Select payment method and update banking information
  6. Activate a payment method

Steps to self-migrate to EPS can be found at

Take steps to migrate today!  Please do not wait for the deadline.  If customers have not migrated to EPS by August 29th, the Postal Service will inactivate all permits associated to the CAPS accounts.  Customers will lose the ability to mail within the Postal Service. 

Customers with inactivated permits must contact the Mailing and Shipping Solutions Center (MSSC) and request to reactivate the permit and provide a plan to migrate to EPS before September 12th. After that date customers will be required to have an EPS account before any permits will be re-activated.

Eligible Products and Permits currently supported for an immediate migration to EPS:

Eligible Products

Eligible Permits

  • Priority Mail
  • First-Class Mail, Letters, Cards, Flats, and Package Service
  • USPS Marketing Mail, Letters, Flats, and Parcels
  • Parcel Select
  • Media Mail
  • Library Mail
  • Bound Printed Matter
  • Periodicals
  • ACS™ and AEC
  • International Products
  • eVS/CNSBPro
  • USPS Returns*
  • PC Postage/Endicia*
  • iCAPS*
  • Third-Party Billing (TPB)
  • Premium Forwarding Service Commercial (PFSC)
  • Premium Forwarding Service Local (PFSL)
  • Commercial Package Intercept (CPI)
  • Pitney Bowes customers using only the products above
  • Permit Imprint (PI)
  • Postage Due (PD)
  • Business Reply (BR)
  • Periodical (PE)
  • Pending Periodical (PP)

Parcel Return Service (PRS) will be supported in EPS on August 15th, 2021.

* USPS Returns, PC Postage/Endicia, DFAS/SAM, and iCAPS will require USPS assistance to migrate to EPS.  Please reach out to the MSSC about the migration of these products immediately.

If you currently have an Express Mail Corporate Accounts (EMCA) utilizing CAPS then you will need to migrate to National Customer Management System (NCMS) payment method to fund your account.  Please reach out to the MSSC about the migration.  (       

The Postal Service will host Bi-weekly Webinars on the CAPS to EPS Migration.  Join us for the Enterprise Payment System (EPS) Informational Webinar Sessions.  Next session is Tuesday, August 3, 2021 at 2:00 PM EST.

  • Bi-Weekly CAPS to EPS Migration Webinar on Tuesday @ 2 PM EST.
    •   Meeting URL:

    • If requested, enter your name and email address.
    • Meeting ID:        160 305 0541
    • Password:          755467
    • Join Audio by the options below:
      • Call using Internet Audio.
      • Dial: 1-855-860-4313, 1-678-317-3330 or 1-952-229-5070 & follow prompts

If you have any questions or need support opening an EPS account, please reach out to one of the options below:

  • Mailing & Shipping Solutions Center (MSSC) at 1-877-672-0007 or email
    • Business hours for the MSSC are Monday-Friday from 7:00 AM - 7:00 PM Central Time

US POSTAL SERVICE FILES FOR RATE INCREASE EFFECTIVE AUG 29, 2021: Postage To Rise 6.8% For First Class And Marketing Mail

WASHINGTON, DC — The United States Postal Service filed notice on May 28 with the Postal Regulatory Commission (PRC) requesting price changes to take effect Aug. 29, 2021 that are in accordance with approvals provided by the PRC last year.

The rate hikes are the largest in a decade. Until the PRC revamped the ratesetting system last year, the USPS was limited to rate hikes based on the rate of inflation. The proposed price changes would raise overall Market Dominant product and service prices by approximately 6.9 percent. First-Class Mail prices would increase by 6.8 percent.

Click for New Postage Rates Effective August 29, 2021

Click for USPS Rate Hike Filing With PRC

June 2021

The electronic newsletter from the USPS Headquarters - Industry Engagement & Outreach team - summarizing recent USPS news and developments

Notice of the United States Postal Service of Update to the Maximum Size Limit for Presorted First-Class Mail Postcards

On June 23, the Postal Service filed a proposal with the Postal Regulatory Commission to increase the maximum size limit for Presorted First-Class Mail postcards to 9 inches in length and 6 inches in height, instead of the current limits of 6 inches in length and 4 ½ inches in height. The Postal Service hopes to implement this change on August 29. Docket Number MC2021-104 in its entirety can be found here:

2021 USPS Holiday closures

Friday, January 1                                       New Year’s Day

Monday, January 18                                  Martin Luther King Jr. birthday

Monday, February 15                                Presidents’ Day

Monday, May 31                                         Memorial Day

Monday, July 5*                                          Independence Day

Monday, September 6                                 Labor Day

Monday, October 11                                   Columbus Day

Thursday, November 11                            Veterans Day

Thursday, November 25                            Thanksgiving Day

Saturday, December 25**                          Christmas Day

* July 4, 2021 (the legal public holiday for Independence Day), falls on a Sunday. For most Federal employees, Monday, July 5, will be treated as a holiday for pay and leave purposes.
** December 25, 2021 (the legal public holiday for Christmas Day), falls on a Saturday. For most Federal employees, Friday, December 24, will be treated as a holiday for pay and leave purposes.

There is no regular mail delivery/pickup or retail services on Postal holidays
You cannot schedule Hold Mail or Redelivery to begin or end on the above holiday dates
Be sure to check with your local BME & Transportation offices regarding clerk coverage and mail pick-up in your area.


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